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Employee satisfaction survey and corrective measures

2025 Employee satisfaction survey and corrective measures

Total number of employees: 133 persons
Number of questionnaires collected: 95, participation rate: 71.43%

The Company rates employee satisfaction through five major categories

Overall satisfaction: 88.67 points
(I)Jobs and environment: 92.75 points
(II)Leadership and teamwork: 93.90 points
(III)Compensation and welfare system: 83.05 points
(IV)Education training and career development: 83 points
(V)Corporate culture and recognition: 90.65 points

Corrective measures in response to the employee satisfaction survey

In May 2025, the Company’s Human Resource Division of the Administration Department conducted the survey on employee satisfaction, which included five major categories – Jobs and Environment, Leadership and Teamwork, Compensation and Welfare System, Education Training and Career Development, and Corporate Culture and Recognition. With a 71.43% participation rate and an overall 88.67 satisfaction points, the survey results show a high overall satisfaction rate of employees with the Company. However, the survey also exposes some aspects that can be improved to enhance employees’ willing to stay and corporate competitiveness.

 Improvement program

Strengthen external training and incentive mechanism

On top of the existing external training subsidy, the Company will further encourage employees to participate in external education courses related to their jobs at least once a year to enhance their professional skills and competitiveness, which will provide a solid foundation for future salary growth and career development.

Expand internal diverse learning resources

The Company will continue to structure a comprehensive internal training system by organizing courses covering diverse topics (e.g. cross-departmental collaboration, and leadership training) and forming a platform for employees’ continuing learning and growth, so as to strengthen the overall capability of the team.

Incorporate a performance assessment system into salary adjustment mechanism

Salary adjustments for high performers will be based on the results of employee performance assessments. By implementing the management principle of “reward for performance,” we aim to increase employees’ sense of accomplishment, trust, and recognition of the Company’s policy.

Build up an annual promotion evaluation program

We will conduct a qualification assessment for employees with outstanding performance every year as a critical basis for job promotion and career development. This program will not only motivate employees to excel continuously but also enable a promotion system that is transparent and motivating, thereby increasing talent retention and corporate cohesiveness.

Undertake measures for flexible work and health support

In response to employees’ vision for flexible work and healthy living, the Company will evaluate the feasibility of one work-from-home day each week, allowing for a balance between work efficiency and quality of life, and aims to implement a more flexible work model. In addition, taking the concept of “health is the foundation of a sustainable career” into account, the Company will lay out the budget for employee exercise allowances to improve their physical and mental health, as well as overall work efficiency.